News/Blog

Ammonoosuc Community Health Services (ACHS) is a six-location Federally Qualified Health Center (FQHC) providing a wide range of services covering medical, dental, wellness and more. In 2019, the New Hampshire integrated healthcare provider was experiencing some technology challenges beyond the scope of its existing two-person IT team.

SNS worked collaboratively with the ACHS leadership team to pinpoint the essential areas for improvement, while continuing to ensure ACHS’ dedication to its patient-care mission. SNS stepped in and assumed responsibility for all IT functions, … even hiring the two ACHS staff members and seamlessly integrating them into the SNS team.

Over the course of nine months, SNS relocated all the ACHS servers to its secure, 24/7 monitored data center; completely updated and redesigned the infrastructure to be more robust and resilient; and, ultimately, improved the overall patient experience. With enhanced operational efficiencies across all ACHS sites, the providers were easily able to pivot to telehealth once COVID hit in 2020.

ACHS CEO Ed Shanshala notes: “As the IT world has become too dangerous and too removed from our core business, we continue to be pleased that we developed a strategic partnership with Secured Network Services. This partnership has demonstrated valuable return on investment, allowing us to focus on our core business of integrated primary preventive health services.”

At SNS, we craft innovative IT solutions for healthcare clients of all sizes. From large hospitals to rural medical centers to multi-location clinics, SNS provides managed IT services and HIPAA-compliant solutions that enable healthcare entities to deliver superior care to patients.

Reach out to SNS founder and CEO Kevin Low here to learn more about our healthcare know-how.

Visit the website of Ammonoosuc Community Health Services (ACHS) here.